FAQ

FAQs

Where can I purchase Love Gracie goods?

This is the place! You can shop online here and as of now, this is the only spot to get the amazing Love Gracie merchandise.

Care for my apparel?

The best way to take care of your apparel is to wash with like-colours, cold water, gentle cycle and lay flat to dry. This will keep your Love Gracie garments looking the best for the longest period of time.

What happens if I order something and it doesn't fit? How do I return it? If you ordered online:

To return your product, you should mail your product to:

Love Gracie

C/O Bradson Promotional Group

4938 Roper Rd NW

Edmonton, AB

T6B 3T7

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

What are your shipping costs?

Some of our items have flat rate shipping costs and others are calculated by your postal/zip code. Postage in Canada is quite expensive, typically we won’t make any money on shipping, we actually lose money after all our packaging is accounted for.

We do offer free Canada-wide shipping for all clothing orders over $100.00