Shipping and Returns

Shipping & Returns
Regular Priced Merchandise
• 14 days from shipping date for online orders for refunds or exchanges
• 30 days, no returns or exchanges - sorry!

Sale Priced Merchandise
• Items that are marked SALE may not be exchanged or returned

Please Note:
All merchandise must be returned unworn, unwashed, and undamaged. All merchandise must have all their original tags attached and must be in its original packaging. RJ Lolly Media Ltd. (operators of Love Gracie) reserves the right to refuse any refunds that are not deemed re-sellable and may be returned to sender. All sale items are final sale and are not eligible for return.

Washing item(s) will void the return policy and we will no longer be able to accept the item as a return.

Refunds must be accompanied by a valid receipt and will be processed back to the original form of payment. Please note that for all returns and exchanges, shipping and handling costs will not be refunded.

Return Shipping:
You are responsible for the cost of postage to return your item.

Please ship items to:
Love Gracie
C/O Bradson Promotional Group
4938 Roper Rd NW
Edmonton, AB
T6B 3T7